ALWAYS TREATING YOU LIKE FAMILY
Our #1 Priority is taking care of the customer. We focus on being genuine, always following through, and standing behind what we say and do.
We are proud to be a locally owned and operated heating and cooling company. Our goal is to provide every customer with high-quality services and honest pricing that exceed their expectations. We measure that goal by the number of Kansas City homeowners that refer us to their neighbors with confidence.
The services, parts, and equipment we offer are always of the highest quality at all times. We understand that we cannot deliver a quality finished product if we don't focus on quality throughout the service call and come stocked with quality parts.
You Always Come First! We will work around your schedule to accommodate your needs. We want your experience to be as convenient as possible. We don't want to waste your time, so we give shorter windows for arrival time, and always send a text message when we are on our way.
Warranties give peace of mind, and we are here to tell you that we believe in ourselves and our products for the long haul. Therefore we offer longer warranties on all our services, products, and installations for your peace of mind.
Here at Dillon's, we offer a 100% satisfaction guaranteed. If you are not completely satisfied with our services, please let us know, we will make it right.
ALWAYS LOOKING TO IMPROVE
We are always striving to be better in every way. We welcome all forms of feedback as a way to grow and improve ourselves. Continuing education is a big part of the company to always stay up to date on new technology. Its a belief of ours if we think we are the best we can be, then we might slow down or stop improvement, and there is always more room for improvement!
Our technicians will always arrive looking and behaving like the professionals they are. We will always wear shoe covers inside your home, always leave an area cleaner than when we started, and always be kind and courteous. Did we mention that we love pets!?